Luxury essentials training program

221 works with the very best industry experts to help you learn, improve your service and grow your business. Knowledge, training and business development programs available as online streaming, interactive online courses and face-to-face training.

Our expert specialists have extensive, direct experience, knowledge and expertise in the real estate/fashion/retail/consumer products and uxury industries, markets and businesses.

Certified and experienced coaches, along with senior facilitators who all share the same values: people first.

“Delivering extraordinary service to your clients”

Gain major advantages and significant benefits by discovering the fundamentals of the luxury sales model and the crucial elements needed to build rapport, establish relationships and gain valuable, useful information from the customer.


The luxury universe

  • Discover The Luxury Universe
  • Understand The Luxury Customer
  • Developing Luxury Network
  • Luxury Portfolio Management
  • Luxury Customer Engagement
  • Closing The Deal
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